Express Scripts Prescription Plan 

Effective May 1, 2008 the Board implemented several programs to promote safe and effective utilization of prescription drugs.

These programs are (please click each program name for an explanation):

Drug Quantity Management
Step Therapy
Exclusive Home Delivery
Prior Authorization

Based on Customer and Client feedback, Express Scripts has made enhancements to their Member Web Site. Members using the Express Scripts mail order pharmacy are able to perform the following tasks through or by clicking the above Express Scripts logo: 

View Current Account Balance 
Make Full Payment 
Make a Partial Payment
View an Open Invoice 
View a Current Statement (orders that have not bee paid) 
View a Recent Statement (statement recently received or view by patient)
View a Statement of Account History 
See if Last Payment was Received 

This enhancement will help the member in managing their balance at the mail order pharmacy. This will also allow the patient to confirm if a payment sent with a prescription, not processed by the time the prescription was received (received an invoice with their Rx), was posted to their account. Members will avoid double payment and possible statements which cross payment in the mail.

To view your prescription information, check prices, or find the nearest participating pharmacy, visit www. and log in as a registered member. 

If you paid for a prescription without using your ESI Identification Card, you may be able to receive reimbursement from ESI. Click here to view, then print the reimbursement form.

Express Scripts Mail Order address is:

Express Scripts, Inc.
PO Box 66568
St. Louis, MO  63166

2589 Interstate Drive
Harrisburg, PA  17110-9602
Phone: 717-526-4856
Fax: 717-651-9529
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EXPRESS SCRIPTS is your mail order prescription provider.   

The Mail Order Pharmacy Service was established to provide you with the convenience of receiving prescription maintenance medication, in large quantities, right in your home. This service covers prescription medications that your doctor prescribes on a long-term continual schedule.

Who is Covered?
This convenient mail order service is available to you and your dependents as long as your eligibility in your benefits program continues.

What is Covered?
Your mail order service covers medications, which require a prescription by either State or Federal law and are prescribed by a licensed practitioner. This service may be used to purchase any covered prescription drug, but its primary aim is to offer maintenance drugs used for chronic ailments such as high blood pressure, heart conditions, diabetes, asthma, arthritis, etc.

Why Use Mail Order?
If you have a chronic condition, which requires taking medication frequently for a long period of time, mail order can send this medication directly to your house. In most cases, this would be a three-month supply but that depends on the prescription medication and your particular plan. Mail order absorbs all postage. This is especially helpful to retired participants.

Mail order also provides a monitoring service. All you do is fill out the allergy information on the mailing envelope enclosed with your prescriptions. It asks for general information, but more importantly, it requests information regarding allergies and/or drug sensitivities. When your doctor prescribes a medication, our pharmacist will check to see whether it may conflict with other drugs that you are taking.

Reorder Your Medication
Send your request for reorders about two weeks before your medication is due to run out.  If you fail to receive your medication within the time prescribed, contact the toll-free: 1-800-233-7139.

To renew your prescriptions online, click here.
MAIL ORDER Toll Free Customer Service 
Phone #: