Visit National Vision Administrators' website by clicking the logo above. There you will find useful information, including locating a participating provider in your area! Or you can call their Toll-Free Automated System by dialing 800-672-7723, 24 hours a day, 7 days a week.
Dial the above phone number during normal business hours (Mon - Fri 8 AM - 6 PM EST and Saturday 8:30 AM - 5:00 PM EST.) and speak with a customer service representative.
NEW!!! Have you exhausted your benefit and need more?
What can you do if you are not eligible for vision benefits right now? Please click on the EyeEssential Flyer, listed on the left side of this page. You are eligible to access the NVA EyeEssential Plan for discounts.
Effective 7/1/06 the expanded NVA website will allow members to:
- View your eligibility status on-line
- Review a plan design description listing the major areas of vision coverage
- Determine when you or your dependents are next able to obtain covered services
- Print direct reimbursement claim forms
- View benefit use information
To the left are links to National Vision Administrators brochures for Bucks County, Dauphin County, Erie County, and Stairways Behavioral Health employees.
REMEMBER: Obtaining vision care services from a non-participating provider will result in unnecessary out of pocket expense. If you select a non-participating eye care provider, you will be responsible for one hundred percent of the cost at the time of service. To obtain reimbursement, you must submit a copy of the itemized receipt along with a note containing your name, Social Security number or a photocopy of your plastic identification card to NVA at the above address.
Contact wearers, check this out:
See Better for Less
If you or a family member wears contact lenses, you can now take advantage of Contact
Fill, a contact lens mail order service that offers thousands of popular brand contact
lenses at discounted prices, up to 30% below average retail prices.
Contact Fill’s low prices, convenient ordering and fast home delivery make it a popular
choice for busy families. Plus, you will benefit from:
- Prices below major mail order companies’ advertised prices
- Thousands of discounted contact lenses on all major brands
- Additional member savings offered from manufacturers, when available
- Free standard shipping and handling charges on your first order of contact lenses
when you enter your promotional code SHIP09
Since Contact Fill is an NVA participating provider, you will be able to use your vision
benefit, when available, and avoid the need to fill out and submit claim forms for
reimbursement. (The NVA 25% retail discount is not applicable or needed with Contact
Fill’s low price policy.)
You can access Contact Fill by phone, toll free at 1-866-234-1393 or online at
Important, you have the right to obtain your contact lens prescription from your eye care
professional! In 2004, a Federal Law, the “Fairness to Contact Lens Consumers” Act
went into effect, mandating that patients be given their prescription as soon as they’ve
been fitted. The law requires sellers to verify prescriptions and gives prescribers a
reasonable amount of time, 8 business hours, to respond. It also established that a
contact lens prescription will expire within one year or at the time set by State law,
whichever is greater.
You can fax your prescription directly to Contact Fill at 1-866-589-6969 or Contact Fill
will call your eye care professional to obtain your contact lens prescription and assist you
to best maximize your savings. Realize one of the values of your union membership and